Personal data treatment and processing

Team Insights S.L., as the Data Controller, with VAT Registration number ESB02707859, informs you under the current legislation on the Protection of Personal Data, that the personal data collected through the different forms of the website, those that you send to the contact email addresses and those that you can provide in telephone conversations, will be treated for the following purposes:

• Manage the platform activity
• Manage the comments, queries or incidents related with the operation of the platform.
• Management of platform communications related with new features and promotional campaigns.
• Financial management of the platform.

The data you provide will be kept for the time strictly necessary for managing the platform activity (while your account remains active) or to meet your request (less than six months, unless your request results in an action that requires legal reasons to keep it for a longer period of time), to keep it as interested in future job positions (one year) or during the years necessary to comply with legal obligations, such as labor and tax regulations.

We inform you that you can exercise the rights of access, rectification, deletion, opposition, limitation of the processing and portability of the personal data you have provided us. To do this, you can send your request to our organization by postal mail to Team Insights S.L., Ref. Team Insights Data Protection, Pellaires 30-38, Nau B, 08019 – Barcelona, or by sending an e-mail to privacy@teaminsights.io.

Please find below further information about the processing of personal data carried out by our company:

1. Data Controller

Team Insights S.L., with VAT Registration number ESB02707859, registered in the Barcelona Business Register, Volume 47524, Sheet 123, Page 554551, Inscription 1. To contact directly and effectively with us, you can come to our office or send us your request by postal mail, to: Pellaires 30-38, Nau B, 08019 – Barcelona . You can also get further information regarding how we process your personal data, by sending an e-mail to privacy@teaminsights.io.

2. List of personal data processing activities carried out by our organization

Our company processes different personal data of the interested parties, with different purposes. Please find below the different data processing activities, their purpose, the basis that legitimises each activity, the information that we may transfer to third parties, and the information-retention periods:

1. Manage the platform activity
   • Origin of Data: provided by the interested party, through forms enabled for this purpose on the website, or information transmitted to the organization by email or by phone.
   • Purpose for processing the data: manage platform activity, including surveys creation (automatic or manual), manage settings, display of reports and dashboards, alerts and communications generated by the platform and benchmarks generation and diplay.
   • Basis that legitimises the data processing: legitimate interest of our organization (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract), and the explicit consent of the interested party for those cases where it is required.
   • Transfer of data to third parties: we won’t be transferring any of the information provided to third parties that are outside our organization. Benchmarkings are generated aggregating data. It’s not possible to identify surveys’ participants by any means.
   • Data retention period: the time strictly necessary for managing the platform activity (while your account remains active), unless there is a legal reason to keep it for a longer period of time.
2. Management of the comments, queries or incidents related with the operation of the platform.
   • Origin of Data: provided by the interested party, through forms enabled for this purpose on the website, or information transmitted to the organization by email or by phone.
   • Purpose for processing the data: manage the comments, queries or incidents related with the operation of the platform that the interested party sends to our organization.
   • Basis that legitimises the data processing: legitimate interest of our organization (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract), and the explicit consent of the interested party for those cases where it is required.
   • Transfer of data to third parties: we won’t be transferring any of the information provided to third parties that are outside our organization.
   • Data retention period: less than six months, unless there is a legal reason to keep it for a longer period of time.
3. Management of platform communications related with new features and promotional campaigns
   • Origin of Data: provided by the interested party, through forms enabled for this purpose on the website or information transmitted to the organization by email.
   • Purpose for processing the data: manage the communications to the interested parties, regarding new features and offers related with the platform.
   • Basis that legitimises the data processing: explicit consent of the interested party given when registering in the platform for the first time.
   • Transfer of data to third parties: we won’t be transferring any of the information provided to third parties that are outside our organization.
   • Data retention period: less than two years, unless there is a legal reason to keep it for a longer period of time.
4. Financial management of the platform
   • Origin of Data: provided by the interested party or by his legal representative, by email or by phone.
   • Purpose for processing the data: manage the financial activity of the platform according to the current tax and commercial regulations.
   • Basis that legitimises the data processing: legitimate interest of our organization (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, and processing is necessary for compliance with a legal obligation under EU law or the laws of a Member State).
   • Transfer of data to third parties: if necessary, to the public administration such as the Tax Agency or Social Security.
   • Data retention period: the period required by the public administration until the expiration of responsibilities.

3. Treatment of personal data that users send through surveys

Team Insights S.L., as responsible for the development and maintenance of the Team Insights platform, has deployed different technical and organizational mechanisms that guarantee the anonymity of the people who participate in the “anonymous” surveys that your organization launches.

In the case of “anonymous” surveys, it is not possible to trace any assessment, and relate it directly to the user who carried it out. Likewise, it is not possible to relate the information on the different satisfaction indicators (organization metrics) with the details of the evaluations made by users through satisfaction surveys.

In any case it is possible to relate the information of the participants with the displayed benchmarking metrics.

4. Location of equipment and systems related to the operation of the platform

The equipment and systems related to the operation of the platform are housed in data processing centers where redundancy measures have been enabled for systems and networks, among with high information security measures. The data processing centers are located within the European Economic Area, and international data transfers are not made.

Your rights regarding your Personal Data

Regarding the Personal Data you may have provided Team Insights S.L., you have the possibility to freely and freely exercise the following rights:

• The right to be informed about the collection and the use of your personal data.
• The right to access personal data and supplementary information.
• The right to have inaccurate personal data rectified, or completed if it is incomplete.
• The right to erasure (to be forgotten) in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services.
• The right to object to processing in certain circumstances.
• The right to withdraw consent at any time (where relevant).

You may submit your request to Team Insights S.L. in writing, by sending your request by the following means:

• E-mail: privacy@teaminsights.io.
• Postal mail: Pellaires 30-38, Nau B, 08019 – Barcelona, Ref. “Team Insights Data Protection Rights”.
• By coming to our office.

If you are dissatisfied with the way we have handled your application and want to make a complaint, you can contact with your local Regulation Body, or with the Spanish Data Protection Agency on www.aepd.es.