Global Human Consultans, S.L., as the owner of the Team Insights platform and Data Controller, with Tax ID No. B63129464, informs you, under the applicable Personal Data Protection laws, that any personal data collected through the different forms and channels available on the platform, any data you send to the contact email addresses, and any data you provide during phone calls will be processed for the following purposes:

• Managing the activity of the platform.
• Handling comments, questions, and issues related to how the platform works.
• Sending marketing communications about new features and upcoming promotions on the platform.
• Managing the financial and billing side related to the platform.

The data you provide will be kept for as long as strictly necessary to manage the platform’s activity (as long as your account remains active), to handle your specific request (less than six months unless your request leads to an action that, for legal reasons, requires a longer retention period), or for the number of years required to comply with legal obligations, such as tax regulations.

We also inform you that you may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability regarding the personal data you have provided. To do so, you can send your request to our organization by postal mail to:
Global Human Consultans, S.L., Ref. Protección de Datos, Rocafort 258, Entlo. 4ª, 08029 – Barcelona,
or by email to privacy@teaminsights.io.

Below you will find extended information about how our company processes personal data.

Data Controller

Global Human Consultans, S.L., Tax ID (NIF): B63129464, registered in the Commercial Registry of Barcelona, Volume 35389, Page 144, Sheet B-266052, Entry 8.

You can contact our company in person or by postal mail at our registered office:
Rocafort 258, Entlo. 4ª, 08029 – Barcelona.

You can also obtain additional information about our data processing activities by sending an email to privacy@teaminsights.io.

List of Personal Data Processing Activities Carried Out by Our Organization

Our company processes different categories of personal data from individuals for different purposes. Below we describe each type of processing, its purpose, the legal basis, any data disclosures to third parties, and the relevant data retention periods:

1. Managing the activity of the platform

• Source of the data: Provided directly by the data subject through the specific forms available on the website, or through information sent to the organization by email or over the phone.
• Purpose of the processing: To manage the activity of the platform, including generating automatic or manual surveys, editing necessary configurations, presenting reports and dashboards, handling platform-generated alerts, and performing benchmarkings.
• Legal basis for processing:
  • The legitimate interest of our organization (the processing is necessary for the performance of a contract to which the data subject is a party, or for taking pre-contractual steps at the data subject’s request), and
  • The data subject’s explicit consent, in those cases where it is requested.
• Data disclosures to third parties: No data is shared with third parties outside our organization. Benchmarking is carried out through an aggregated data process, and under no circumstance can this information be used to identify individual survey participants.
• Data retention period: For as long as strictly necessary to manage the activity of the platform (as long as your account remains active), unless your request results in actions that, for legal reasons, require a longer retention period.

2. Handling comments, questions, and issues related to how the platform works

• Source of the data: Provided directly by the data subject through the specific forms available on the website, or through information sent to the organization by email or over the phone.
• Purpose of the processing: To manage comments and questions sent to our organization by the data subject, and to resolve any issues related to how the platform operates.
• Legal basis for processing:
  • The legitimate interest of our organization (the processing is necessary for the performance of a contract to which the data subject is a party, or for taking pre-contractual steps at the data subject’s request), and
  • The data subject’s explicit consent, in those cases where it is requested.
• Data disclosures to third parties: No data is shared with third parties outside our organization.
• Data retention period: Less than six months, unless your request results in actions that, for legal reasons, require a longer retention period.

3. Sending commercial information about new features and upcoming promotions on the platform

• Source of the data: Provided directly by the data subject through the specific forms available on the website, or through information sent to the organization by email or over the phone.
• Purpose of the processing: To provide interested users with information about new features and promotions related to the platform.
• Legal basis for processing: The data subject’s explicit consent to receive such communications (given when registering on the platform for the first time).
• Data disclosures to third parties: No data is shared with third parties outside our organization.
• Data retention period: Less than two years, unless your request results in actions that, for legal reasons, require a longer retention period.

4. Managing the financial side related to the platform

• Source of the data: Provided directly by the data subject or their legal representative through the communication channels available on the platform, by email, or by phone.
• Purpose of the processing: To manage the company’s financial and accounting activities related to the use of the platform, in accordance with applicable tax and commercial laws.
• Legal basis for processing:
  • The legitimate interest of our organization (the processing is necessary for the performance of a contract to which the data subject is a party, or for taking pre-contractual steps at the data subject’s request), and
  • The processing is necessary for compliance with a legal obligation to which the controller is subject.
• Data disclosures to third parties: When necessary, data may be shared with the competent public authorities, such as the Tax Agency.
• Data retention period: For as long as required by the competent public authorities, until any related liabilities have lapsed.

5. Processing personal data that users submit through surveys

Global Human Consultans, S.L., as the company responsible for developing and maintaining the Team Insights platform, has implemented various technical and organizational measures to ensure the anonymity of individuals who take part in surveys that your organization configures as “extra anonymous.”

For “extra anonymous” surveys, it is not possible to trace any specific response back to the user who submitted it. Likewise, it is not possible to link organizational satisfaction indicators (metrics) with the detailed responses provided by users in satisfaction surveys.

Under no circumstance can participant information be linked to the benchmarking metrics displayed.

Location of the Systems and Infrastructure Used to Run the Platform

The systems and infrastructure used to run the platform are hosted in data centers that have system and network redundancy measures in place, along with high standards of information security. These data centers are located within the European Economic Area, and no international data transfers are carried out.

Data Protection Rights

At any time, you can request additional information about the processing carried out, the security measures applied, or any other privacy-related questions regarding the platform by emailing privacy@teaminsights.io.

As a data subject, in relation to the data processed by Global Human Consultans, S.L., you may freely exercise the following rights:

• Access your personal data.
• Rectify your personal data if it is inaccurate or incomplete.
• Erase your personal data when it is no longer needed for the purposes for which it was collected, among other reasons.
• Restrict the processing of all or part of your personal data by Global Human Consultans, S.L., in the circumstances set out by law.
• Object to certain types of processing, in the circumstances and for reasons related to your particular situation.
• Request the portability of your personal data in a reusable, interoperable format.
• Withdraw your consent at any time, for those processing activities based on consent.

To exercise these rights, you can contact Global Human Consultans, S.L., properly verifying your identity, through any of the following channels:

• Email: privacy@teaminsights.io
• Postal mail: Rocafort 258, Entlo. 4ª, 08029 – Barcelona, with the reference “Protección de Datos” (Data Protection).
• In person: At our offices.

If you are not satisfied with our response, you may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) via its website: www.aepd.es.