Surveys as Tools for Training and Employee Development

Employee training are not just theories or good practices: they are the basis for an organization to remain updated and capable of overcoming the challenges of a constantly evolving world. This includes, in addition to the use of new tools and approaches, the increasingly demanding demands of the market.

In other words: these actions determine the efficiency and adaptability of a team.

But how do you identify what training is necessary? How to know which areas have growth opportunities?

This is where surveys become key tools, providing concrete data on what exactly your employees need.

Why is it important to train employees?

In an era where information and skills evolve at a rapid pace, companies that adapt are the ones that thrive.

These are the most important reasons why you should invest in the continuous training of your team:

  • Competitiveness: Companies with a well-trained team perform better in the market.
  • Performance: Adequate training translates into better job performance and the achievement of goals.
  • Loyalty: Employees who feel that they are growing professionally are more likely to remain in the company.
  • Leadership development: Because it is an investment in the future leaders who will guide the company’s mission.

That said, how do you know which formations are best suited for your team? The easiest and fastest way to find out is through the use of surveys.

How to do an employee survey?

If you want a survey to be effective, you need to think strategically. And the thing is, a list of random questions will not give you the answers you need.

If what you are looking for is authentic insights, here are some tips to put into practice:

  • Clear objective: Before launching into the design, it is essential to be clear about why you are doing the survey and what information you need to extract. This will guide you in asking the right questions. Think, is the survey to find out areas for improvement? Or perhaps you are interested in knowing which training format is most suitable for your employees?
  • Simplicity and conciseness: Effective questions are those that are clear, concise and easy to understand. A well-formulated question collects more precise answers and avoids erroneous or biased interpretations.
  • Confidentiality and anonymity: Honesty is essential to obtain meaningful data. So, you must ensure that your employees’ responses will be treated with discretion and that there will be no retaliation of any kind.
  • Proper format: Open or closed questions? Use a variety of formats such as Likert scales, multiple choice, or open-ended questions to get a more complete and nuanced view.
  • Feedback and action: Once the results are collected, organize the information and share it with the team. And most importantly, take action based on the data collected.

Questions to find out what training employees needs

So far we have seen how to do an effective survey. But… what questions are those that will make you find out the areas of improvement for your team?

Here it is not enough to ask: «What training do you need? «.

To uncover an employee’s true training needs, it is essential to go beyond superficial questions and focus on questions that promote reflection and self-perception:

  • Skills Assessment: “On a scale of 1 to 10, how would you rate your skill at X?” ( Likert scale )
  • Interest in areas of development: “In what areas would you like to receive more training?” (Multiple response)
  • Tools and technologies: “What tools or technologies do you think would improve your work performance?” (Open answer)
  • Feedback on past training: “Of the training you have received previously, which do you think has been the most valuable and why?” (Open answer).

How to analyze the survey?

Having survey responses in your possession is just the beginning. The real challenge lies in interpreting and converting that data into effective strategies:

  • Identifying trends: More than simply reading the responses, it is essential to look for recurring patterns. For example, if a significant percentage of employees indicate a need for training on a specific tool, that becomes a clear signal of an immediate need.
  • Quantitative and qualitative analysis: While quantitative responses (such as ratings on a scale) will give you a numerical perspective, open-ended or qualitative responses will give you a deeper, more contextual look at employee perceptions and needs.
  • Prioritization according to impact: Instead of tackling everything at once, evaluate which training will have a multiplier effect, benefiting both individuals in their professional development and the organization in terms of productivity and quality.
  • Segmentation of needs: You may discover that certain departments or roles have specific needs that differ from the rest. In this sense, it is vital to segment and personalize training solutions based on these groups.
  • Action scheme: With the information broken down and prioritized, outline a training plan structured in phases: immediate (short term), intermediate (medium term) and visionary (long term). This will not only help you manage resources and time, but will also provide employees with a clear vision of what their development plan will look like.

Online survey tools

In today’s digital age, online tools have revolutionized the way surveys are conducted and processed, offering options for all levels of complexity and needs.

  • Team Insights : For a professional level, Team Insights stands as a robust option for those looking for advanced features such as automated interpretation through AI. From pre-designed templates to segmentation and analysis options, this tool is ideal for detailed and in-depth survey projects. Plus, it’s free!
  • Google Forms : This resource from the Google suite stands out for its simplicity and efficiency. With a low learning curve, it allows you to design simple surveys and offers seamless integration with other Google services, such as Sheets, to view and process responses in real time.
  • Typeform : Adding a touch of design and user experience, Typeform is a survey tool characterized by its accessible design. In addition, it provides a different way of presenting questions, seeking to be more intuitive for those who answer.

Choose the tool that best suits your needs, but remember that beyond the platform, the quality of the questions and the subsequent analysis are what will determine the success of your survey and its impact on training and training strategies.

Ready to take your team to the next level?

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